CBEP course will give you the ability to objectively assess an organization in its context using a systematically designed assessment framework in order to provide management with actionable deliverables that can help drive results, innovation, continuous improvement, organizational development, and the crafting of strategy.
CBEP course focuses on developing and honing the understanding and skills needed to effectively conduct site visits, interact appropriately with people at all levels in an organization, assess organizations against an excellence model or framework, and report the findings to an organization’s management.
What Topics are Covered?
Understanding different Excellence Models
Assessor competencies
Understanding the Assessment process
Simulation of a typical assessment process
Interview techniques
Collecting and understanding organizational information
Evidenced based Scoring
Providing value-adding feedback, both written and verbal
What’s Included?
Instruction by an expert facilitator
Small, interactive classes
Specialized manual and course materials
Assessment using both assignment and final MCQ EXAM
